Hi CC31 – my name is Allan Tadich and I will be taking you for Systems Management 2 this semester.

My email address is atadich@swin.edu.au  if you wish to contact me.

During today’s lesson while the role plays are being conducted I want you all to continue to work on your assignment 2 (Using Help Book) and any remaining task sheets.

·        ASSIGNMENT 1 (PC SUPPORT) – ROLE PLAY – Mar 24^th

·        ASSIGNMENT 2 (What does a Help Desk do?) – Due Mar 31^st

·        HELPBOOK.ZIP ( You will need to this file to answer the questions to assignment)

Note: Do not print this file in class as it is some 80 odd pages.

·        Test will be on April 7^th

Check out the REVISIONSHEET.DOC on the bulletin board for preparation for the exam. 

Gards

 

Allan